Welcome To Apartment Investor Pro Support

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Domain Name

Point your domain name to your website at Apartment Investor Pro!

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Adding/Editing Content

Need to know how to add a page or edit some content?

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Third Party Services

Connect your website and forms to such services as MailChimp, ActiveCampaign, Podio and more.

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Logos & Branding

Need to know how to add your own logo? Or are you looking for a logo design?

The Visual Builder

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Don’t see a solution to a problem you’re having?

 

Lastest Tutorials

Do We Include An Email Address?

We don't include email accounts. It’s best not to get an email account where your website is hosted.  Without getting too technical, suffice it to say that there’s a good chance any emails you send will get flagged as spam and people won’t get them.  There are...

FAQ

Can I add new Plugins?

Due to the potential to pose a security risk and the risk of affecting other sites, we do not allow customers to add plugins on their own.

That being said, you can contact support if you need to add a plugin. There may be a way to do what you need without a plugin or we may already have a plugin available for that purpose.

What happens if I cancel?

You're free to cancel at any time, but the site is taken down if you cancel. Of course, you will need your own domain name (like yourname.com), and you own the domain name, so if decide to use a different website service, you would simply switch your domain name to point to the other service. We don't include a domain name because it's really part of your brand, and something you should have full control over. You can get a domain name from sites like GoDaddy or NameCheap. From your account where you register your domain name, you control where that name points. While we own the default content and design that comes with the site, if you have written custom content, we'd be glad to help you export that content if you choose to set up a site elsewhere. You would need to notify us of this in advance before you cancel, to ensure you can get the content before your site is deleted.

Do you have other designs available besides the one in the demo?

Yes, we currently have multiple designs available and we are in the process of adding more. If you sign up now, you'll get access to designs we release in the future too.

Do you include email accounts?

We don't include email accounts. Mainly because you're better off using a service that's dedicated to providing email. For example, what we use for our business email is a service by Google called Google Workspace. It's $6 per user per month. It works exactly like Gmail. In fact, you can even sign in at gmail.com. But your email address will be at your domain name. For example, let's say your domain name is PremierInvestments.com, your email address could be joe@premierinvestments.com or whatever you like. From your perspective, it's just like using Gmail, but what your clients see is a professional email address. Besides Google's service, there are other options. For example, wherever you get your domain name will probably offer email accounts. For example, if you get your domain name from GoDaddy or NameCheap, those both offer email services too. Typically you pay per email account. We can help you set that up if needed.

I'm Not Receiving Any Leads Even Though People Are Emailing Me?

There are 2 possible reasons for this.

  1. Your leads could be going into your spam. Make sure to check.
  2. Make sure you are checking the email you used for your profile. Emails sent via contact forms will be sent to that email.

What you can also do, is fill out the contact form yourself to test it out. If you've made sure of the 2 points above, and still aren't seeing your emails, it could be a technical issue in which case send us an email.