FAQ

What does the monthly fee include?

The monthly fee includes high-speed hosting (we use WP Engine, which starts at $35/month), support, maintenance, and continued use of all the plugins and other software it takes to run the site. Much of this has to be licensed on an ongoing basis, for example, we use the Divi theme ($89/year) and plugins like Gravity Forms. Gravity Forms alone costs $259/year. If you’d like to see some of the features included with the sites, here’s our list of features.

What happens if I cancel?

You’re free to cancel at any time, but the site is taken down if you cancel. Of course, you will need your own domain name (like yourname.com), and you own the domain name, so if decide to use a different website service, you would simply switch your domain name to point to the other service. We don’t include a domain name because it’s really part of your brand, and something you should have full control over. You can get a domain name from sites like GoDaddy or NameCheap. From your account where you register your domain name, you control where that name points. While we own the default content and design that comes with the site, if you have written custom content, we’d be glad to help you export that content if you choose to set up a site elsewhere. You would need to notify us of this in advance before you cancel, to ensure you can get the content before your site is deleted.

Do you have other designs available besides the one in the demo?

Yes, we currently have multiple designs available and we are in the process of adding more. If you sign up now, you’ll get access to designs we release in the future too.

Do you include email accounts?

We don’t include email accounts. Mainly because you’re better off using a service that’s dedicated to providing email. For example, what we use for our business email is a service by Google called G Suite. It’s $5 per user per month. It works exactly like Gmail. In fact, you can even sign in at gmail.com. But your email address will be at your domain name. For example, let’s say your domain name is PremierInvestments.com, your email address could be joe@premierinvestments.com or whatever you like. From your perspective, it’s just like using Gmail, but what your clients see is a professional email address. Besides Google’s service, there are other options. For example, wherever you get your domain name will probably offer email accounts. For example, if you get your domain name from GoDaddy or NameCheap, those both offer email services too. Typically you pay per email account. We can help you set that up if needed.

I'm Not Receiving Any Leads Even Though People Are Emailing Me?

There are 2 possible reasons for this.

  1. Your leads could be going into your spam. Make sure to check.
  2. Make sure you are checking the email you used for your profile. Emails sent via contact forms will be sent to that email.

What you can also do, is fill out the contact form yourself to test it out. If you’ve made sure of the 2 points above, and still aren’t seeing your emails, it could be a technical issue in which case send us an email.