Welcome To Apartment Investor Pro Support
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Getting Started
Getting started with the basics of Your Website.
Domain Name
Point your domain name to your website at Apartment Investor Pro!
Adding/Editing Content
Need to know how to add a page or edit some content?
Third Party Services
Connect your website and forms to such services as MailChimp, ActiveCampaign, Podio and more.
Logos & Branding
Need to know how to add your own logo? Or are you looking for a logo design?
The Visual Builder
Need to make adjustments to text or add some content to a page?
Get Assistance
Don’t see a solution to a problem you’re having?
Lastest Tutorials
Do We Include An Email Address?
We don't include email accounts. It’s best not to get an email account where your website is hosted. Without getting too technical, suffice it to say that there’s a good chance any emails you send will get flagged as spam and people won’t get them. There are...
How To Resize A Photo
On AIP Support we have an article that discusses How to Add an Image using the Image Module. But before you even upload an image you'll want to first make sure the size of the image is website friendly. What do we mean by this? In order to get the best performance...
How to Setup The Investor Portal (Updated)
In this article we will be showing you how you can set up the Investor Portal for your website. NOTE: This feature is ONLY available for customers with the Pro plan and up. There are 2 ways you can set up the Investor Portal page. We will show you how to set both...
Domain Mapping – Name.com
In this tutorial we’re going to show you how to properly setup your domain if you have your domain with Name.com. Please follow ALL these steps in order. Step 1: Setting Up A CNAME In order for you to connect your domain to your website with AIP you'll need to first...
FAQ
Can I add new Plugins?
Due to the potential to pose a security risk and the risk of affecting other sites, we do not allow customers to add plugins on their own.
That being said, you can contact support if you need to add a plugin. There may be a way to do what you need without a plugin or we may already have a plugin available for that purpose. If not, and the plugin is well-maintained and doesn't pose a threat, we may be able to install it for you.
What happens if I cancel?
Your site will be deactivated and then deleted. While we own the default content and design, which cannot be used outside of our service, if you have written content yourself or created a custom design, you are free to duplicate anything you created on a new site.
Do you include email accounts?
We don't include email accounts. Mainly because you're better off using a service that's dedicated to providing email. For example, what we use for our business email is a service by Google called Google Workspace. It's $6 per user per month. It works exactly like Gmail. In fact, you can even sign in at gmail.com. But your email address will be at your domain name. For example, let's say your domain name is PremierInvestments.com, your email address could be joe@premierinvestments.com or whatever you like. From your perspective, it's just like using Gmail, but what your clients see is a professional email address. Besides Google's service, there are other options. For example, wherever you get your domain name will probably offer email accounts. For example, if you get your domain name from GoDaddy or NameCheap, those both offer email services too. Typically you pay per email account. We can help you set that up if needed.
I'm Not Receiving Any Leads Even Though People Are Emailing Me?
There are 2 possible reasons for this.
- Your leads could be going into your spam. Make sure to check.
- Make sure you are checking the email you used for your profile. Emails sent via contact forms will be sent to that email.
What you can also do, is fill out the contact form yourself to test it out. If you've made sure of the 2 points above, and still aren't seeing your emails, it could be a technical issue in which case send us an email.